Query & Support Desk
Have a question regarding products, an order, or need technical assistance? Submit a ticket below or track your existing query in real time.
Direct Contact
Prefer to speak with us directly? Reach out to our customer support representatives during working hours.
Kathmandu, Nepal (Store Hours: 10:00 AM – 7:00 PM)
Frequently Asked Support Questions
- •Response Time: Tickets are usually responded to within 2 to 6 business hours.
- •Order Issues: Please include your Order ID for faster processing.
- •Warranty Claims: State product serial or model number for accurate technical diagnostics.